Privacy Policy — Volt Culture Nutritions

Who we are

Volt Culture Nutritions operates this website at volt-culture.com. We make and sell Volt Culture Ashwagandha capsules. If you have any questions about this policy, contact us at info@volt-culture.com.

What data we collect

We collect information in two ways:

Information you give us directly. When you place an order or contact us, we collect your name, phone number, delivery address, and email if you provide one.
Information collected automatically. When you visit this site, standard analytics tools record your IP address, device type, browser, pages visited, and how you arrived at the site. This is anonymous browsing data.

We do not collect credit card or banking details. All orders are cash on delivery.

Meta Pixel and advertising

This site uses Meta Pixel, a tracking tool provided by Meta Platforms (Facebook and Instagram). Meta Pixel records when you visit pages on this site and, if you click an ad on Facebook or Instagram, it connects your visit to that ad. This helps us understand which ads are working.

Meta Pixel may set cookies in your browser. The data collected by Meta Pixel is subject to Meta's own Privacy Policy, available at facebook.com/privacy.

To opt out of Meta ad tracking: go to your Facebook account settings, then Ads, and adjust your ad preferences. You can also opt out via the Digital Advertising Alliance at optout.aboutads.info.

Google Analytics

We use Google Analytics to understand how visitors use the site. It records pages visited, time on site, and general location (city level). No personally identifiable information is collected by Google Analytics.

To opt out of Google Analytics tracking, install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

Cookies

This site uses the following types of cookies:

Analytics cookies. Set by Google Analytics to measure site usage.
Advertising cookies. Set by Meta Pixel to measure ad performance.
Session cookies. Temporary cookies that expire when you close your browser. Used for basic site function.

You can block or delete cookies in your browser settings. Blocking cookies will not affect your ability to browse this site.

How we use your data

To process and deliver your order
To respond to your messages and questions
To improve the site and our product
To show you relevant ads on Facebook and Instagram (via Meta Pixel)
To understand which pages and content work best (via Google Analytics)

We do not sell your personal information to third parties. We do not use your data for purposes beyond the above.

Data sharing

We share data only in the following situations:

Delivery partners. We provide your name, phone number, and delivery address to our courier so they can complete delivery.
Platform providers. Anonymized event data is shared with Meta and Google as part of normal ad and analytics operation.
Legal requirements. We will share data if required to do so by law.

Data retention

Order records are retained for accounting purposes for up to 7 years. Analytics data is retained per the policy of each platform (Google Analytics: 14 months by default; Meta: per Meta's data retention policies). You can request deletion at any time.

Your rights

You have the right to:

Request a copy of the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications at any time

To exercise any of these rights, email info@volt-culture.com with the subject line "Data Request". We will respond within 14 business days.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of the site after an update means you accept the revised policy.

Contact

Questions about this policy: info@volt-culture.com